A monitor for how well systems are working from the user’s point of view. It tells you when something is slow or down, and where.
It uses endpoint agents, synthetic tests and network probes to measure application response from the user’s viewpoint. It shows where along the path slowdowns occur.
Administrators want to measure whether the systems they’re responsible for are working, including inmate-facing services, video court and medical applications.
- Alerts IT when a key system slows down.
- Shows whether the fault is yours, your provider’s or a vendor’s.
- Gives evidence when holding vendors to commitments.
- Synthetic tests detect failures before staff report them.
- Hop-by-hop analysis isolates faults.
- SaaS monitoring covers vendor apps.
| Control | Priority | How this helps |
|---|---|---|
| SI-4System Monitoring | P1 | Offers supporting visibility of performance, not attacks. |
This has no direct CJIS control of its own. Any benefit is indirect.
Based on CJIS Security Policy v6.1. This product can support these controls but can’t satisfy them alone. How to read this table